Healthcare Operations Blog
CCD Earns the Best Place to Work Certification in the Dominican Republic
CCD, a premier provider of contact center and BPO services with offices in Santiago and Santo Domingo, has been recently…
CCD Joins Forces with GeBBS to Create a Global Technology Alliance
CCD Health partners with GeBBS Healthcare Solutions, a U.S. provider of revenue cycle management (RCM) services, to mark an important…
Top 10 Benefits of Centralized Scheduling for Healthcare Centers
Discover the top 10 benefits of centralized scheduling for healthcare centers and how it improves efficiency, patient care, and resource…
The impact of Gastro Call Center Services on Patient Experience and Care
Learn how a gastro-specialized appointment scheduling service can help optimize patient experience, operations, productivity, and financial efficiency in GI centers.…
5 Ways Effective Follow-Up Helps Improve Patient Adherence
Discover the top 5 ways effective follow-up strategies that can significantly improve patient adherence rates and lead how consistent communication…
The Science of Effective Appointment Scheduling (WEBINAR)
Learn how predictive models leverage data insights to help centers minimize costly no-shows—enabling you to streamline your scheduling process and…