Discover the most common signs that can tell if a patient will be a no-show and what steps can you proactively take to reduce this no-show rate. No-shows are one of the most frustrating problems for healthcare centers: The cost of unused time slots for doctors is almost $200 per occurrence. Now, if we […]
In today’s world, as humanity’s attention span continues to decrease, patients have increasingly become less patient. Here is how much waiting times can impact your Healthcare Center’s patient care and satisfaction. In many industries, getting service via phone has become a painful experience. Airlines and insurance companies have continued to make this interaction more […]
Learn everything about Call Abandonment Rate, how you can calculate it and why it is important to improve your patients’ experience. Abandoned calls are a common problem for many radiology practices. They can be both costly and frustrating, having a real impact on your bottom line. In a recent survey, the United States healthcare […]
Learn how to improve patient-experience at your radiology center by optimizing your processes and offering end-to-end patient care. Patient satisfaction is one of the most important factors in determining whether a radiology center can be (and stay) successful. But it’s not always easy to make sure patients are always satisfied with their care. There […]
Patient Experience: using data analytics and business intelligence to improve patient loyalty and satisfaction scores (NPS, CSAT, and AHT). Healthcare Analytics – What Is It? A key shared concern among healthcare practitioners and outpatient clinics is how to improve patient positive outcomes at the lowest cost. The vast majority of the healthcare system is […]
The main purpose of the HIPAA Act is to safeguard patients’ privacy, having a HIPAA-compliant Patient Scheduling Service will positively impact your facilities and patient satisfaction. Why Should I Use a HIPAA-Compliant Medical Answering Service? What is HIPAA? As a healthcare professional, your practice must abide by the strict regulations specified by the Health […]
See proven best practices for patient scheduling to increase patient satisfaction, reduce abandoned calls, and increase your bottom line. Effective patient scheduling is an integral part of managing your Radiology business. The right patient scheduling method can help you maximize productivity, minimize staff burnout, improve patient satisfaction rates, and reduce patient no-shows.
By using an on-call after-hours answering service for your outpatient center, you can increase patient satisfaction while maximizing your revenue. Recruiting, staffing, and training the right scheduling specialists in the medical field is difficult to achieve, especially if you own your own outpatient practice. It becomes increasingly difficult to offer great patient care—especially after-hours—while […]
What’s the best way to keep your patient records? Learn the difference between EHR vs. EMR software to see what is best for your outpatient clinic. Medical software to manage patient records is not only useful in today’s digital age, but it’s necessary for outpatient success. There are a variety of benefits to a […]
CCD Health’s CEO, Kalil Diaz, speaks about knowledge process outsourcing and health services outsourcing at Meditalk 2022. CCD Health’s CEO, Kalil Diaz, speaks about KPO and health services outsourcing at Meditalk 2022
