AI Webinar Series: Frontiers in Radiology. Join us for a dynamic session, where attendees will gain insights on Radiology Appointment Scheduling and how to optimize it through NLP and AI Algorithms. AI Webinar Series: Frontiers in Radiology Speakers: Edison E. Sepulveda, CFA – VP of innovation at CCD Health, leading Paxiento.ai, a CCD tech-enabled […]
Successful Outsourced Scheduling Experiences in Healthcare Centers
Led by CCD Health – CEO Kalil Diaz and Grace Hildwein, Director, Special Projects and IntegrationsDirector at RAYUS Radiology, this event will focus on best practices and key lessons from successful outsourced scheduling experiences in Healthcare Centers. Through insightful questions, we’ll analyze which factors influence the decision to outsource medical scheduling functions and evaluate the […]
CCD Earns the Best Place to Work Certification in the Dominican Republic
CCD, a premier provider of contact center and BPO services with offices in Santiago and Santo Domingo, has been recently recognized as one of the best places to work for in the Dominican Republic.
CCD Joins Forces with GeBBS to Create a Global Technology Alliance
CCD Health partners with GeBBS Healthcare Solutions, a U.S. provider of revenue cycle management (RCM) services, to mark an important milestone in CCD’s journey to become a global, technology-enabled player. For over a decade, our goal at CCD has been to help our clients optimize their processes and customer-facing interactions. From Radiology and Healthcare […]
Top 10 Benefits of Centralized Scheduling for Healthcare Centers
Discover the top 10 benefits of centralized scheduling for healthcare centers and how it improves efficiency, patient care, and resource allocation. Centralized scheduling refers to organizing and managing appointment scheduling, tasks, and resources from a single central location or system.
The impact of Gastro Call Center Services on Patient Experience and Care
Learn how a gastro-specialized appointment scheduling service can help optimize patient experience, operations, productivity, and financial efficiency in GI centers. Gastroenterology is one of the most complex specialties in Healthcare. From routine checkups to more complicated procedures like colonoscopies, screenings, and endoscopies, the scheduling, follow-up, and support process is not as straightforward for these […]
5 Ways Effective Follow-Up Helps Improve Patient Adherence
Discover the top 5 ways effective follow-up strategies that can significantly improve patient adherence rates and lead how consistent communication and support lead to better health outcomes. According to the World Health Organization, medication adherence has an even more significant impact on patient outcomes than treatment since it affects life quality, duration, health outcomes, […]
The Science of Effective Appointment Scheduling (WEBINAR)
Learn how predictive models leverage data insights to help centers minimize costly no-shows—enabling you to streamline your scheduling process and increase profitability. Join us for a dynamic session to discover how outsourcing your appointment scheduling process can impact radiology practice. Learn how predictive models leverage data insights to help centers minimize costly no-shows—enabling you […]
[Webinar] Accurate Healthcare Center Forecasting
Discover how improved forecasting accuracy affects key performance metrics in healthcare centers, such as patient satisfaction and cost management. Healthcare budgeting is filled with density, complexity, and layers that should be considered when drawing a profitable strategy where supply change, operations, and patient experience remain at the forefront of your healthcare center’s performance.
Top Forecasting Methods for Effective Healthcare Financial Planning in 2025
Financial success for Healthcare Centers starts with informed decisions. Learn the top effective forecasting methods shaping 2025 for improved financial planning outcomes. The top Healthcare Forecasting Methods for effective financial planning in 2025 are: